Contact Our Support Team
Our customer service team provides direct assistance with product selection, technical support, and after-sales service
Our customer service team provides direct assistance with product selection, technical support, and after-sales service
Remove the fabric using the quick-release system. Machine wash in cold water on gentle cycle. Air dry completely before reattaching to prevent fabric shrinkage
Yes, we stock all replacement parts for current wagon models. Contact support with your model number and specific part needs for quick assistance.
Our wagons support between 220-440 lbs depending on the model. The S1 and DS02 models support 220 lbs, while the Extended Cart 300L supports 440 lbs.
Regularly clean wheels after use, especially after beach or rough terrain. Check brake mechanisms monthly. Apply silicone spray to wheel bearings every 3-6 months for smooth operation.
While the materials are weather-resistant, we recommend indoor storage to extend product life. If outdoor storage is necessary, use a waterproof cover and store in a shaded area.